AJ Tech Solutions ATX offers reliable individual tech support for residents across the Austin and ATX area. We help with device setup, troubleshooting, computer and device repairs, performance optimization, and basic cybersecurity—providing clear, honest solutions that make technology easier to use and maintain.
General Tech Support
Hourly Tech Support
– Troubleshooting
– Software Issues
– System Errors
– Performance Problems
– General Assistance
Device Setup & Optimization
New Device Setup
– Initial Setup
– Updates after Setup
– Account Configuration/Creation
– Basic Personalization
Performance Tune-Up
– System Cleanup
– Startup Optimizations
– Software Checks
– Performance Improvements
Out-of-Warranty Device Repairs
Diagnostics
Hardware Repairs
– Component Replacement
– Hardware Cleaning included
Hardware Cleaning
– Dust Removal
– Thermal Check
– Preventative Care
Security & Data Services
Basic Checkup
– Malware Scan
– Security Settings review
– Safety Recommendations
Data Backup Setup and Guidance
– Local or Cloud backup configuration
– Best-Practice Guidance
Data Recovery
– Dependent on device condition and data complexity
Consultation & Guidance
Technology Consultation
– Device Purchasing advice (we don’t sell the devices)
– Upgrade planning
– Home Tech Guidance
– Second Opinions
Remote Support Session
– Fast assistance without an on-site visit (when available)